Contact ClimaSaudi

Contact Us

Customer support for product questions, orders, shipping, returns, warranty and business enquiries in Saudi Arabia.

Last updated: May 5, 2026

Email support

[email protected]

Riyadh office

Ground Floor, Levels 1 & 2, Building S4, Roshn Business Front, Airport Road, Riyadh, Saudi Arabia

Support language

English storefront and English customer support content.

How to get help quickly

For order support, include your order number and email used at checkout.
For product advice, include room size, city and the product category you are comparing.
For warranty support, include model name, serial number and clear photos or video of the issue.
For returns, contact us before sending any product back.

Business correspondence

ClimaSaudi, Ground Floor, Levels 1 & 2, Building S4, Roshn Business Front, Airport Road, Riyadh, Saudi Arabia.

Email: [email protected].

Please do not send returns to the business correspondence address unless support has provided written return instructions.

Invoices and compliance details

For invoice corrections, business invoice details or tax-related order documents, contact [email protected] with your order number immediately after checkout.

Commercial registration and VAT identifiers should be configured in production once the final operating entity details are available.